--- title: "Heat Pump Services Surrey | Appian Heat Pumps" description: "Heat pump installation, repair & air conditioning services across Surrey. F-Gas certified, 15+ years experience. Call 07481 552059." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": "LocalBusiness", "name": "Appian Heat Pumps", "telephone": "+447481552059", "email": "info@appianheatpumps.com", "url": "https://www.appianheatpumps.com", "areaServed": { "@type": "Place", "name": "Surrey" }, "address": { "@type": "PostalAddress", "streetAddress": "12 Appian Way, Chineham", "addressLocality": "Basingstoke", "addressRegion": "Hampshire", "postalCode": "RG24 8BH", "addressCountry": "GB" } }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "Do you serve Surrey?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. We cover all of Surrey including Guildford, Woking, Farnham, Camberley, Godalming, Haslemere, Cranleigh, and surrounding areas." } }, { "@type": "Question", "name": "How fast can you reach Surrey?", "acceptedAnswer": { "@type": "Answer", "text": "Typical response is 1–2 hours for most Surrey locations. Northern Surrey (Camberley, Farnham) is closest to our base." } }, { "@type": "Question", "name": "Do you install heat pumps in conservation areas?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. We advise on unit placement and noise management to comply with conservation area requirements and can assist with any planning applications needed." } }, { "@type": "Question", "name": "Can you service swimming pool heat pumps in Surrey?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. We repair, service, and supply pool heat pumps across the county." } }, { "@type": "Question", "name": "Do you offer emergency callouts in Surrey?", "acceptedAnswer": { "@type": "Answer", "text": "Yes — our emergency callout line is answered 24/7 across Surrey for urgent failures; routine visits are booked within opening hours. Call 07481 552059." } }, { "@type": "Question", "name": "Do you work on commercial systems in Surrey?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. F-Gas compliant installation and servicing for offices, retail, and commercial premises across the county." } }, { "@type": "Question", "name": "What does a heat pump repair cost in Surrey?", "acceptedAnswer": { "@type": "Answer", "text": "Most domestic repairs cost £150–£600 including parts. We diagnose first and quote before proceeding." } }, { "@type": "Question", "name": "Do you offer maintenance contracts in Surrey?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Annual contracts include planned servicing, priority emergency response, and discounted rates on parts and repairs." } } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.appianheatpumps.com/" }, { "@type": "ListItem", "position": 2, "name": "Service Areas", "item": "https://www.appianheatpumps.com/areas" }, { "@type": "ListItem", "position": 3, "name": "Surrey" } ] } ] --- [ Special Offer Air Conditioning Fully Installed from £1,100 → ](/contact) 12 Appian Way, Chineham, Basingstoke, RG24 8BH Fastest reply → [07481 552059](tel:07481552059)| [01256 672332](tel:01256672332) [![Appian Heat Pumps](/assets/logo-DXHDe5EY.png)](/) Services Service Areas [About](/about)[Our Work](/our-work)[Blog](/blog)[Reviews](/reviews)[Contact](/contact) Call now — fastest reply [07481 552059](tel:07481552059)[Landline: 01256 672332](tel:01256672332) [Request Estimate](/contact) [Call 07481 552059 Fastest reply ](tel:07481552059)[Get Estimate](/contact) ![Surrey Hills Area of Outstanding Natural Beauty with rolling green hills and woodland](/assets/surrey-hero-gIFtxbXN.jpg) 1. [Home](/) [Service Areas](/areas) Surrey # Heat Pump & Air Conditioning Services Across Surrey Serving Guildford, Woking, Farnham and the whole of Surrey with specialist heat pump repair, servicing, installation and air conditioning. - Free, no-obligation home estimate - Fixed prices — quote stands, no surprises - Same-week repairs on most callouts [Get my free estimate →](/contact) [or call 07481 552059](tel:07481552059) Rated 5.0 by Hampshire homeowners · [read reviews](/reviews) Surrey covered from our Hampshire base. Typical response 1–2 hours across the county. 15+ Years Experience F-Gas Certified REFCOM Registered Emergency Callouts Local Coverage ![REFCOM F-Gas Certificated](/assets/refcom-badge-Bo6YwTLs.png)![Mitsubishi Electric Accredited Installer](/assets/mitsubishi-badge-e1lhTUMA.jpg)![Ecodan Renewable Heating Technology](/assets/ecodan-badge-DKEvMTX0.jpg) ## Heat Pump & Air Conditioning Services in Surrey Surrey borders Hampshire to the east, making it a natural extension of our service area. We regularly attend properties in Guildford, Woking, Farnham, Camberley, Godalming, Haslemere, and Cranleigh. Our A31 and M3 access means efficient travel to all parts of the county. Surrey has one of the highest concentrations of affluent residential properties in the UK, with many homes featuring heat pump installations, swimming pools, and sophisticated air conditioning systems. These systems require specialist maintenance that general HVAC contractors cannot always provide. The county's strong commercial sector — particularly along the M25 corridor and in centres like Guildford, Woking, and Camberley — requires professional F-Gas certified air conditioning services. We serve businesses from single-office installations to multi-zone commercial systems. Surrey's mix of detached homes on larger plots, period properties in conservation areas, and modern apartments creates varied requirements for heat pump and air conditioning installation. We design systems for each specific property type. ## Services Available in Surrey [ ### Air Source Heat Pump Repair Fast, specialist fault finding that resolves the root cause — not just the symptom. ](/services/heat-pump-repair)[ ### Heat Pump Servicing & Maintenance Annual servicing that maintains efficiency, prevents breakdowns, and protects your warranty. ](/services/heat-pump-servicing)[ ### Heat Pump Installation Correctly sized systems, professionally installed and commissioned to perform from day one. ](/services/heat-pump-installation)[ ### Domestic Air Conditioning Quiet, efficient cooling for your home — designed around your space, not off a shelf. ](/services/domestic-air-conditioning)[ ### Commercial Air Conditioning F-Gas compliant climate control for offices, retail, and commercial premises. ](/services/commercial-air-conditioning)[ ### Swimming Pool Heat Pumps Repair, servicing, and supply of pool heat pumps to extend your swimming season. ](/services/swimming-pool-heat-pump-repair)[ ### Commissioning & Optimisation Measurable performance improvements for underperforming heat pump systems. ](/services/commissioning-optimisation)[ ### Emergency Repairs (24/7) No heating or hot water? Emergency callout line answered 24/7 with fast response with high first-visit fix rates. ](/services/emergency-repairs)[ ### System Upgrades & Retrofits Upgrade emitters, controls, and cylinders to unlock your heat pump's full potential. ](/services/system-upgrades-retrofits)[ ### Annual Maintenance Contracts Priority emergency response, planned servicing, and compliance documentation — one annual payment. ](/services/annual-maintenance-contracts) ## Why Choose Appian Heat Pumps in Surrey? We bring genuine specialist expertise to Surrey properties. Many HVAC companies serving the county are generalists who fit boilers and attempt heat pumps as an add-on. We focus exclusively on heat pumps and air conditioning — it is all we do. Surrey's larger properties often have complex heating systems with multiple zones, underfloor heating, and swimming pool integration. Our experience with these installations means we can diagnose and resolve issues that less experienced engineers cannot. The county's conservation areas — particularly in Guildford, Farnham, and Haslemere — require careful consideration of outdoor unit placement and noise management. We advise on compliant installation approaches that satisfy planning requirements. Our Mitsubishi Electric accredited installer status and REFCOM registration give Surrey customers manufacturer-backed quality assurance and access to extended warranty options. ## Common Heat Pump Issues in Surrey Surrey's substantial stock of period properties presents challenges for heat pump installation and retrofit. Many homes have solid brick or stone walls, high ceilings, and single-glazed windows that increase heat loss. Correct emitter sizing and realistic flow temperature expectations are essential for successful installations. The county's clay soils can cause ground movement that affects pipework and outdoor unit foundations over time. We specify appropriate foundations and flexible connections to prevent damage from soil movement. Surrey's affluent areas have a high concentration of swimming pools and leisure facilities that rely on heat pumps. Pool heat pumps in these settings need regular servicing to cope with demanding usage patterns and exposure to pool chemicals. Hard water across much of Surrey causes scaling in hot water cylinders and heat exchangers. Without regular descaling as part of annual servicing, system efficiency degrades progressively. Large detached properties common in Surrey often have long radiator circuits that require careful hydraulic balancing when converting from boiler to heat pump operation. Incorrect balancing leads to uneven heating and system cycling. ## How We Work 1 ### Initial Contact Call or message us. We discuss your requirements and arrange a convenient time to attend. 2 ### On-Site Assessment We inspect your system, diagnose any issues, and provide a clear explanation and transparent quote. 3 ### Professional Execution Work is carried out to the highest standard using manufacturer-grade parts and F-Gas compliant processes. 4 ### Testing & Verification Every repair, service, or installation is tested and verified before we leave your property. 5 ### Documentation & Follow-Up You receive full documentation and ongoing support. We are always available for follow-up questions. ### Nearby Areas We Serve [Guildford](/areas/guildford)[Woking](/areas/woking)[Farnborough](/areas/farnborough)[Aldershot](/areas/aldershot)[Hampshire](/areas/hampshire)[Berkshire](/areas/berkshire)[Basingstoke](/areas/basingstoke)[← Homepage](/)[Contact Us →](/contact) ## Frequently Asked Questions — Surrey ### Do you serve Surrey? ### How fast can you reach Surrey? ### Do you install heat pumps in conservation areas? ### Can you service swimming pool heat pumps in Surrey? ### Do you offer emergency callouts in Surrey? ### Do you work on commercial systems in Surrey? ### What does a heat pump repair cost in Surrey? ### Do you offer maintenance contracts in Surrey? ## Expert Heat Pump Services Across Surrey Specialist knowledge, F-Gas certified quality, and responsive service throughout the county. [Request a Free Estimate](/contact)[Call 07481 552059](tel:07481552059) Most enquiries responded to within 2 hours ![Appian Heat Pumps](/assets/logo-DXHDe5EY.png) Expert heat pump installation, repair & servicing across Hampshire and surrounding areas. Over 15 years of trusted experience. [](https://www.linkedin.com/company/appian-heat-pumps/)[](https://www.facebook.com/profile.php?id=100091962078515)[](https://www.instagram.com/appian_heat_pumps) ### Services - [Heat Pump Repair](/services/heat-pump-repair) - [Heat Pump Servicing](/services/heat-pump-servicing) - [Heat Pump Installation](/services/heat-pump-installation) - [Air Conditioning Installation](/services/air-conditioning-installation) - [Commercial Air Conditioning](/services/commercial-air-conditioning) - [Pool Heat Pump Repair](/services/swimming-pool-heat-pump-repair) - [Pool Heat Pump Service](/services/swimming-pool-heat-pump-service) - [Pool Heat Pump Supply](/services/swimming-pool-heat-pump-supplier) - [Commissioning & Optimisation](/services/commissioning-optimisation) - [Emergency Repairs](/services/emergency-repairs) - [System Upgrades](/services/system-upgrades-retrofits) - [Smart Thermostat Integration](/services/smart-thermostat-integration) - [Health Checks](/services/health-checks) - [F-Gas AC Servicing](/services/fgas-air-conditioning-servicing) - [Maintenance Contracts](/services/annual-maintenance-contracts) ### Service Areas - [Basingstoke](/areas/basingstoke) - [Hampshire](/areas/hampshire) - [Berkshire](/areas/berkshire) - [Surrey](/areas/surrey) - [Wiltshire](/areas/wiltshire) - [Reading](/areas/reading) - [Winchester](/areas/winchester) - [Newbury](/areas/newbury) - [Guildford](/areas/guildford) - [Farnborough](/areas/farnborough) - [Aldershot](/areas/aldershot) - [Woking](/areas/woking) - [Basingstoke & Deane](/areas/basingstoke-and-deane) - [Andover](/areas/andover) - [Bracknell](/areas/bracknell) ### Company - [About](/about) - [Our Work](/our-work) - [Blog](/blog) - [Reviews](/reviews) - [Specials](/specials) - [Contact](/contact) - [Privacy Policy](/privacy-policy) - [Terms & Conditions](/terms-conditions) - [Cookie Policy](/cookie-policy) ### Contact Us - 12 Appian Way, Chineham, Basingstoke, RG24 8BH - [07481 552059](tel:07481552059)Mobile — fastest reply; 24/7 for emergencies - [Or landline: 01256 672332](tel:01256672332) - [info@appianheatpumps.com](mailto:info@appianheatpumps.com) - Opening Hours Mon–Fri: 7:00am – 7:00pm Sat: 8:00am – 5:00pm Sun: 9:00am – 1:00pm Emergency callout line: answered 24/7 © 2026 Appian Heat Pumps. All rights reserved. VAT No: 476667534 We use essential cookies to run this site and analytics cookies to improve it. See our [Cookie Policy](/cookie-policy). AcceptReject