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[

Special Offer Air Conditioning Fully Installed from £1,100 →

](/contact)

12 Appian Way, Chineham, Basingstoke, RG24 8BH 

Fastest reply → [07481 552059](tel:07481552059)| [01256 672332](tel:01256672332)

[![Appian Heat Pumps](/assets/logo-DXHDe5EY.png)](/)

Services

Service Areas

[About](/about)[Our Work](/our-work)[Blog](/blog)[Reviews](/reviews)[Contact](/contact)

Call now — fastest reply [07481 552059](tel:07481552059)[Landline: 01256 672332](tel:01256672332)

[Request Estimate](/contact)

[Call 07481 552059 Fastest reply ](tel:07481552059)[Get Estimate](/contact)

![Heat pump outdoor unit on residential building — Customer Reviews](/assets/work-41-C99vEJNK.jpeg)

1.  [Home](/)

Reviews 

# What Our Customers   
Actually Say About Us 

Real feedback from homeowners and businesses across Hampshire. No edited testimonials — just honest words from people we've helped.

[Join Our Happy Customers](/contact)[Leave a Google Review](https://search.google.com/local/writereview?placeid=ChIJkQk3HzN-bkYRg_56ZizMkJA)

5.0

Average Rating (53 reviews)

100%

Would Recommend

2hr

Avg Response Time

95%+

First-Time Fix Rate

[Leave us a Google review](https://search.google.com/local/writereview?placeid=ChIJkQk3HzN-bkYRg_56ZizMkJA)

## Experience the Difference Yourself

Join hundreds of satisfied customers across Hampshire. Get a [free estimate](/contact) or speak directly with Craig today.

[Request a Free Estimate](/contact) [Call 07481 552059](tel:07481552059)

![Appian Heat Pumps](/assets/logo-DXHDe5EY.png)

Expert heat pump installation, repair & servicing across Hampshire and surrounding areas. Over 15 years of trusted experience.

[](https://www.linkedin.com/company/appian-heat-pumps/)[](https://www.facebook.com/profile.php?id=100091962078515)[](https://www.instagram.com/appian_heat_pumps)

### Services

-   [Heat Pump Repair](/services/heat-pump-repair)
-   [Heat Pump Servicing](/services/heat-pump-servicing)
-   [Heat Pump Installation](/services/heat-pump-installation)
-   [Air Conditioning Installation](/services/air-conditioning-installation)
-   [Commercial Air Conditioning](/services/commercial-air-conditioning)
-   [Pool Heat Pump Repair](/services/swimming-pool-heat-pump-repair)
-   [Pool Heat Pump Service](/services/swimming-pool-heat-pump-service)
-   [Pool Heat Pump Supply](/services/swimming-pool-heat-pump-supplier)
-   [Commissioning & Optimisation](/services/commissioning-optimisation)
-   [Emergency Repairs](/services/emergency-repairs)
-   [System Upgrades](/services/system-upgrades-retrofits)
-   [Smart Thermostat Integration](/services/smart-thermostat-integration)
-   [Health Checks](/services/health-checks)
-   [F-Gas AC Servicing](/services/fgas-air-conditioning-servicing)
-   [Maintenance Contracts](/services/annual-maintenance-contracts)

### Service Areas

-   [Basingstoke](/areas/basingstoke)
-   [Hampshire](/areas/hampshire)
-   [Berkshire](/areas/berkshire)
-   [Surrey](/areas/surrey)
-   [Wiltshire](/areas/wiltshire)
-   [Reading](/areas/reading)
-   [Winchester](/areas/winchester)
-   [Newbury](/areas/newbury)
-   [Guildford](/areas/guildford)
-   [Farnborough](/areas/farnborough)
-   [Aldershot](/areas/aldershot)
-   [Woking](/areas/woking)
-   [Basingstoke & Deane](/areas/basingstoke-and-deane)
-   [Andover](/areas/andover)
-   [Bracknell](/areas/bracknell)

### Company

-   [About](/about)
-   [Our Work](/our-work)
-   [Blog](/blog)
-   [Reviews](/reviews)
-   [Specials](/specials)
-   [Contact](/contact)
-   [Privacy Policy](/privacy-policy)
-   [Terms & Conditions](/terms-conditions)
-   [Cookie Policy](/cookie-policy)

### Contact Us

-   12 Appian Way, Chineham,  
    Basingstoke, RG24 8BH 
-   [07481 552059](tel:07481552059)Mobile — fastest reply; 24/7 for emergencies 
-   [Or landline: 01256 672332](tel:01256672332)
-   [info@appianheatpumps.com](mailto:info@appianheatpumps.com)
-   Opening Hours
    
    Mon–Fri: 7:00am – 7:00pm
    
    Sat: 8:00am – 5:00pm
    
    Sun: 9:00am – 1:00pm
    
    Emergency callout line: answered 24/7
    

© 2026 Appian Heat Pumps. All rights reserved.

VAT No: 476667534

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