--- title: "Annual Maintenance Contracts Hampshire | Appian Heat Pumps" description: "Heat pump & air conditioning annual maintenance contracts in Hampshire. Priority response, planned servicing, F-Gas compliance. Call 07481 552059." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": "Service", "name": "Annual Maintenance Contracts", "description": "Planned annual maintenance contracts for heat pump and air conditioning systems across Hampshire and surrounding areas.", "provider": { "@type": "LocalBusiness", "name": "Appian Heat Pumps", "telephone": "+447481552059", "address": { "@type": "PostalAddress", "streetAddress": "12 Appian Way, Chineham", "addressLocality": "Basingstoke", "addressRegion": "Hampshire", "postalCode": "RG24 8BH", "addressCountry": "GB" } }, "areaServed": [ "Basingstoke", "Hampshire", "Berkshire", "Surrey", "Wiltshire" ] }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "How much does an annual maintenance contract cost?", "acceptedAnswer": { "@type": "Answer", "text": "Domestic single-system contracts start from a fixed annual fee. Multi-system and commercial contracts are quoted on an individual basis. Contact us for current pricing." } }, { "@type": "Question", "name": "What is included in the contract?", "acceptedAnswer": { "@type": "Answer", "text": "A comprehensive annual service, priority emergency response, discounted parts and repair rates, F-Gas compliance documentation, and proactive scheduling." } }, { "@type": "Question", "name": "Can I take out a contract for a system you did not install?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. We offer contracts for all heat pump and air conditioning systems regardless of the original installer. We carry out an initial assessment to understand the system before the first contracted service." } }, { "@type": "Question", "name": "How quickly will you respond to an emergency under contract?", "acceptedAnswer": { "@type": "Answer", "text": "We aim for same-day attendance for contract customers wherever possible. Enhanced response SLAs are available for business-critical systems." } }, { "@type": "Question", "name": "Can I cancel the contract?", "acceptedAnswer": { "@type": "Answer", "text": "Contracts run for 12 months and can be cancelled with 30 days notice after the initial term. We aim to earn your renewal through reliable service, not lock-in." } }, { "@type": "Question", "name": "Do you cover multiple sites?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. We offer multi-site contracts for commercial clients with premises across Hampshire, Berkshire, Surrey, and Wiltshire." } }, { "@type": "Question", "name": "Is the annual service included in the contract price?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. The annual service is included in the contract fee. There are no additional charges for the service visit itself. Parts or repairs identified during the service are quoted separately at contract rates." } }, { "@type": "Question", "name": "What areas do you cover for maintenance contracts?", "acceptedAnswer": { "@type": "Answer", "text": "We offer contracts across Hampshire, Berkshire, Surrey, Wiltshire and surrounding areas." } } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.appianheatpumps.com/" }, { "@type": "ListItem", "position": 2, "name": "Services", "item": "https://www.appianheatpumps.com/services" }, { "@type": "ListItem", "position": 3, "name": "Annual Maintenance Contracts" } ] } ] --- [ Special Offer Air Conditioning Fully Installed from £1,100 → ](/contact) 12 Appian Way, Chineham, Basingstoke, RG24 8BH Fastest reply → [07481 552059](tel:07481552059)| [01256 672332](tel:01256672332) [![Appian Heat Pumps](/assets/logo-DXHDe5EY.png)](/) Services Service Areas [About](/about)[Our Work](/our-work)[Blog](/blog)[Reviews](/reviews)[Contact](/contact) Call now — fastest reply [07481 552059](tel:07481552059)[Landline: 01256 672332](tel:01256672332) [Request Estimate](/contact) [Call 07481 552059 Fastest reply ](tel:07481552059)[Get Estimate](/contact) ![Mitsubishi Ecodan heat pump being serviced outdoors as part of annual maintenance contract](/assets/work-79-BVwJx1gb.jpeg) 1. [Home](/) [Services](/services) Annual Maintenance Contracts # Annual Maintenance Contracts for Heat Pumps & Air Conditioning One annual payment. Planned servicing, priority emergency response, and peace of mind that your system is maintained by a specialist — not left until it breaks. - Free, no-obligation home estimate - Fixed prices — quote stands, no surprises - Same-week repairs on most callouts [Get my free estimate →](#enquiry)[or call 07481 552059 ](tel:07481552059) Rated 5.0 by Hampshire homeowners · [read reviews](/reviews) Over 200 properties on annual contracts. F-Gas compliant. Priority emergency response included. ## Tell us what you need Quick form, real human reply — usually within a couple of hours. 15+ Years Experience F-Gas Certified Hampshire & Surrounding Areas Emergency Callouts ![REFCOM F-Gas Certificated](/assets/refcom-badge-Bo6YwTLs.png)![Mitsubishi Electric Accredited Installer](/assets/mitsubishi-badge-e1lhTUMA.jpg)![Ecodan Renewable Heating Technology](/assets/ecodan-badge-DKEvMTX0.jpg) ## Recent Annual Maintenance Contracts Work A snapshot of jobs we've recently completed across Hampshire and surrounding areas. ![Mitsubishi Ecodan air source heat pump installed on concrete plinth outside a residential property in Hampshire](/assets/work-1-yCIVMH7-.jpeg) ![Split air conditioning outdoor condenser unit mounted on wall brackets at a domestic property](/assets/work-2-BWDRpBxC.jpeg) ![Completed heat pump installation showing outdoor unit with neatly routed pipework and electrical connections](/assets/work-3-B5RieGsd.jpeg) ![Air source heat pump positioned in rear garden with anti-vibration mounts and condensate drain](/assets/work-4-B-xosteY.jpeg) ![Multi-split outdoor air conditioning unit serving multiple indoor zones at a Hampshire home](/assets/work-6-BtOxm4y4.jpeg) ![Mitsubishi Electric outdoor unit installed on a flat roof with weather protection](/assets/work-11-C0PjuPnq.jpeg) ## What This Service Covers An annual maintenance contract is a planned servicing agreement that covers your heat pump, air conditioning, or swimming pool heat pump system for a full 12 months. It includes a comprehensive annual service, priority access to emergency repairs, and the compliance documentation you need for F-Gas regulations and manufacturer warranties. This service is for homeowners and businesses who want the security of knowing their system is professionally maintained without having to remember to book a service each year. Contracts are available for all system types — domestic heat pumps, commercial air conditioning, swimming pool heat pumps, and multi-system premises. Being on a maintenance contract means you are not starting from scratch when something goes wrong. We know your system, we have its service history, and we can diagnose issues faster because we understand the installation. Contracts can cover single domestic systems or multi-site commercial portfolios. We offer flexible terms and transparent pricing with no hidden extras. ## What Happens If You Wait? Systems without maintenance contracts tend to be serviced late, or not at all. Busy homeowners forget to book. Businesses deprioritise HVAC maintenance until something fails. The result is reactive, emergency-driven spending that always costs more than planned maintenance. When a non-contract customer calls with an emergency, they join the queue behind contracted clients. In peak demand periods — mid-winter for heat pumps, mid-summer for air conditioning — this can mean waiting days for an appointment. Without a service history on file, diagnosing a new fault takes longer. The engineer starts with no context about the system's installation, previous issues, or recent performance. This extends the repair time and cost. For commercial clients, failure to maintain F-Gas compliance records carries regulatory risk. A maintenance contract with documented servicing eliminates this risk entirely — your records are always up to date. ## How We Work 1 ### System Registration We record your system details, service history, and any known issues. Your system is added to our scheduling database. 2 ### Annual Service Scheduling We contact you proactively to schedule your annual service at a convenient time — typically spring for air conditioning and autumn for heating systems. 3 ### Comprehensive Service Visit Full service including cleaning, inspection, performance testing, settings verification, and F-Gas leak testing where applicable. 4 ### Ongoing Priority Support If something goes wrong between services, contract customers receive priority scheduling for repairs — ahead of non-contract enquiries. 5 ### Annual Renewal At the end of each contract year, we review the system status and renew the contract. Multi-year contracts are available at reduced rates. ## Why It Matters ### Priority Emergency Response Contract customers are prioritised for emergency callouts. When your heating fails in January, you are at the front of the queue. ### Planned Annual Servicing We schedule your service proactively — you do not need to remember to call. Your system is maintained every year without fail. ### Discounted Parts & Repairs Contract customers receive preferential rates on parts and repair labour if issues arise during the contract period. ### Compliance Documentation F-Gas records, service reports, and warranty documentation maintained and available at all times. ### System Familiarity We know your system, its history, and its characteristics. This speeds diagnosis and reduces repair costs. ### Budget Certainty A fixed annual cost for planned maintenance. No unexpected service bills. Repairs are quoted separately but at reduced contract rates. ## Technical Detail & Expertise Our domestic heat pump maintenance contract includes a full annual service covering outdoor unit inspection and cleaning, refrigerant pressure verification, electrical connection checks, filter replacement, controller settings review, weather compensation verification, and a written service report. For commercial air conditioning contracts, we include F-Gas leak testing at the frequencies required by regulation, filter replacement schedules tailored to the operating environment, and compliance record-keeping that meets Environment Agency requirements. Swimming pool heat pump contracts include a pre-season service (typically March-April) with evaporator cleaning, heat exchanger inspection, refrigerant checks, and winterisation advice at the end of the season. Multi-system and multi-site contracts are available for commercial clients with multiple air conditioning systems, heat pumps, or premises across different locations. We coordinate servicing schedules to minimise disruption and provide centralised documentation. Emergency response under contract means same-day or next-day attendance for most callouts. Non-contract customers typically wait 2–5 working days during peak periods. For systems critical to business operations (server room cooling, care home heating), we offer enhanced response SLAs. Contract pricing is based on the number and type of systems covered, their location, and any enhanced response requirements. We provide transparent annual pricing with no hidden extras. Contact us for a tailored quotation. ### Related Services - [Heat Pump Servicing](/services/heat-pump-servicing) - [F-Gas Air Conditioning Servicing](/services/fgas-air-conditioning-servicing) - [Swimming Pool Heat Pump Servicing](/services/swimming-pool-heat-pump-service) - [Emergency Repairs](/services/emergency-repairs) - [← Back to Homepage](/) ### Service Areas - [Basingstoke](/areas/basingstoke) - [Hampshire](/areas/hampshire) - [Reading](/areas/reading) - [Winchester](/areas/winchester) ## Frequently Asked Questions ### How much does an annual maintenance contract cost? ### What is included in the contract? ### Can I take out a contract for a system you did not install? ### How quickly will you respond to an emergency under contract? ### Can I cancel the contract? ### Do you cover multiple sites? ### Is the annual service included in the contract price? ### What areas do you cover for maintenance contracts? ## Protect Your System — Lock In Your Maintenance One annual payment. Professional servicing. Priority emergency response. No surprises. [Request a Free Estimate](/contact)[Call 07481 552059](tel:07481552059) Most enquiries responded to within 2 hours ![Appian Heat Pumps](/assets/logo-DXHDe5EY.png) Expert heat pump installation, repair & servicing across Hampshire and surrounding areas. Over 15 years of trusted experience. 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