--- title: "Heat Pump Health Checks Hampshire | Appian" description: "Independent heat pump health checks in Hampshire. Measure actual COP, identify inefficiencies and get expert recommendations. Call 07481 552059." lang: en-GB json-ld: | [ { "@context": "https://schema.org", "@type": "Service", "name": "Heat Pump Health Checks and Performance Reports", "description": "Independent performance assessment and reporting for heat pump systems across Hampshire and surrounding areas.", "provider": { "@type": "LocalBusiness", "name": "Appian Heat Pumps", "telephone": "+447481552059", "address": { "@type": "PostalAddress", "streetAddress": "12 Appian Way, Chineham", "addressLocality": "Basingstoke", "addressRegion": "Hampshire", "postalCode": "RG24 8BH", "addressCountry": "GB" } }, "areaServed": [ "Basingstoke", "Hampshire", "Berkshire", "Surrey", "Wiltshire" ] }, { "@context": "https://schema.org", "@type": "FAQPage", "mainEntity": [ { "@type": "Question", "name": "How is a health check different from a service?", "acceptedAnswer": { "@type": "Answer", "text": "A service focuses on maintenance — cleaning, tightening, and checking components. A health check focuses on performance — measuring actual efficiency and identifying optimisation opportunities." } }, { "@type": "Question", "name": "How much does a health check cost?", "acceptedAnswer": { "@type": "Answer", "text": "A standard domestic health check is charged at a fixed rate and typically takes 3–4 hours. Contact us for current pricing." } }, { "@type": "Question", "name": "Do I need a health check if my system was recently installed?", "acceptedAnswer": { "@type": "Answer", "text": "New installations benefit from a health check within the first 6–12 months. This is when commissioning issues are most easily identified and corrected, and when the impact on your running costs is greatest." } }, { "@type": "Question", "name": "Will the health check fix any problems found?", "acceptedAnswer": { "@type": "Answer", "text": "Settings adjustments and minor corrections are made during the visit where possible. For larger issues (e.g. emitter upgrades or hydraulic modifications), we provide a separate quotation." } }, { "@type": "Question", "name": "Can you provide health checks for commercial systems?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. We assess commercial heat pump systems including cascade configurations. Commercial health checks may require longer on-site time and potentially data logging over several days." } }, { "@type": "Question", "name": "How often should I have a health check?", "acceptedAnswer": { "@type": "Answer", "text": "We recommend a health check at least once — ideally within the first year of operation. After optimisation, annual servicing maintains performance. A follow-up health check after 2–3 years confirms ongoing efficiency." } }, { "@type": "Question", "name": "Do you provide a written report?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Every health check includes a comprehensive written report with measured data, findings, photographs, and prioritised recommendations." } }, { "@type": "Question", "name": "What areas do you cover?", "acceptedAnswer": { "@type": "Answer", "text": "We cover Hampshire and surrounding areas for health checks. For optimisation work, we can extend coverage across southern England." } } ] }, { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://www.appianheatpumps.com/" }, { "@type": "ListItem", "position": 2, "name": "Services", "item": "https://www.appianheatpumps.com/services" }, { "@type": "ListItem", "position": 3, "name": "Heat Pump Health Checks and Performance Reports" } ] } ] --- [ Special Offer Air Conditioning Fully Installed from £1,100 → ](/contact) 12 Appian Way, Chineham, Basingstoke, RG24 8BH Fastest reply → [07481 552059](tel:07481552059)| [01256 672332](tel:01256672332) [![Appian Heat Pumps](/assets/logo-DXHDe5EY.png)](/) Services Service Areas [About](/about)[Our Work](/our-work)[Blog](/blog)[Reviews](/reviews)[Contact](/contact) Call now — fastest reply [07481 552059](tel:07481552059)[Landline: 01256 672332](tel:01256672332) [Request Estimate](/contact) [Call 07481 552059 Fastest reply ](tel:07481552059)[Get Estimate](/contact) ![Heat pump flow meter and pressure gauge readings during system performance health check](/assets/work-49-BPWOsTSM.jpeg) 1. [Home](/) [Services](/services) Heat Pump Health Checks and Performance Reports # Heat Pump Health Checks & Performance Reports Find out exactly how your heat pump is performing — with measured data, not guesswork. Independent assessment by a specialist who did not install your system. - Free, no-obligation home estimate - Fixed prices — quote stands, no surprises - Same-week repairs on most callouts [Get my free estimate →](#enquiry)[or call 07481 552059 ](tel:07481552059) Rated 5.0 by Hampshire homeowners · [read reviews](/reviews) Over 300 systems assessed. Independent, unbiased reporting. Hampshire & surrounding areas. ## Tell us what you need Quick form, real human reply — usually within a couple of hours. 15+ Years Experience F-Gas Certified Hampshire & Surrounding Areas Emergency Callouts ![REFCOM F-Gas Certificated](/assets/refcom-badge-Bo6YwTLs.png)![Mitsubishi Electric Accredited Installer](/assets/mitsubishi-badge-e1lhTUMA.jpg)![Ecodan Renewable Heating Technology](/assets/ecodan-badge-DKEvMTX0.jpg) ## Recent Heat Pump Health Checks and Performance Reports Work A snapshot of jobs we've recently completed across Hampshire and surrounding areas. ![Refrigerant manifold gauges connected during heat pump commissioning and pressure testing](/assets/work-19-BKdzfXzA.jpeg) ![Heat pump control panel and wiring connections during system commissioning](/assets/work-20-C4SoZVeH.jpeg) ![Heat pump engineer testing system pressures with digital manifold during servicing](/assets/work-39-BoFvHSSs.jpeg) ![Refrigerant pipe connections being brazed with nitrogen purge during installation](/assets/work-43-DTpRB0lE.jpeg) ![Heat pump flow meter and pressure gauge readings during system health check](/assets/work-49-BPWOsTSM.jpeg) ![Appian Heat Pumps engineer carrying out annual F-Gas service on air conditioning system](/assets/work-53-DF5bhMX6.jpeg) ## What This Service Covers A heat pump health check is a comprehensive assessment of your system's actual performance compared to its designed capability. We measure real-world COP (Coefficient of Performance), verify system settings, check component condition, and provide a detailed written report with actionable recommendations. This service is for homeowners who want to know whether their heat pump is performing as it should, those with higher-than-expected electricity bills, and anyone seeking an independent second opinion on a system installed by another company. Unlike a standard service — which focuses on maintenance and component condition — a health check focuses on performance. Is your system achieving the COP it should? Are the settings optimised for your property? Is the immersion heater activating when it should not be? Every health check concludes with a detailed report that includes measured data, identified issues, and prioritised recommendations. You receive clear, honest information to make informed decisions about your system. ## What Happens If You Wait? Most heat pump owners have no idea what COP their system is actually achieving. The manufacturer's quoted COP of 4.0 or higher refers to ideal laboratory conditions. Real-world performance depends entirely on the installation quality and system configuration. Without performance data, you cannot tell whether your electricity bills are normal for your property or inflated by a poorly configured system. Many homeowners accept high bills as the cost of having a heat pump, when the real issue is correctable. Installer-provided performance reports — if provided at all — are often based on controller readings rather than independently measured data. These can be misleading and do not identify system-level issues such as excessive immersion heater usage, hydraulic problems, or incorrect emitter sizing. Waiting until a fault develops before assessing your system means you have already been overpaying for months or years. A proactive health check identifies inefficiencies while they are still costing you money, not after they cause a breakdown. ## How We Work 1 ### System Documentation Review We review your installation documentation, commissioning records (if available), and any performance concerns you have. 2 ### Physical Inspection Full visual and physical inspection of the outdoor unit, indoor components, pipework, insulation, emitters, and controls. 3 ### Performance Measurement We measure flow and return temperatures, compressor current draw, refrigerant pressures (where accessible), and calculate actual COP at current operating conditions. 4 ### Settings Audit We review weather compensation settings, DHW scheduling, flow rates, pump speeds, and any other controller parameters that affect performance. 5 ### Report & Recommendations You receive a comprehensive written report with measured data, identified issues, and prioritised recommendations ranked by cost and impact. ## Why It Matters ### Know Your Actual Performance Measured COP data — not manufacturer claims — tells you exactly how efficiently your system is running. ### Independent Assessment An objective review by someone who did not install your system. No bias, no defending previous work. ### Actionable Recommendations Prioritised list of improvements ranked by cost and impact, so you can invest where it matters most. ### Reduced Energy Bills Identifying and correcting inefficiencies typically reduces electricity consumption by 20–40%. ### Peace of Mind Either your system is performing well — and you have the data to prove it — or you know exactly what needs fixing. ### Warranty & Compliance Support Performance data and health check reports support warranty claims, MCS compliance, and grant scheme requirements. ## Technical Detail & Expertise COP measurement requires simultaneous reading of the electrical input power and the thermal output. We measure compressor current draw and voltage to calculate electrical input. Thermal output is calculated from the flow rate (measured with an ultrasonic flow meter) multiplied by the temperature difference between flow and return, multiplied by the specific heat capacity of water. This real-time COP measurement is compared against the manufacturer's published COP for the current operating conditions (ambient temperature and flow temperature). A significant gap indicates system-level issues that are reducing performance. We check weather compensation curves against the property's actual emitter type and insulation level. Generic curves or disabled weather compensation are the most common causes of low COP in systems we assess. DHW (domestic hot water) heating is analysed separately. We check the heat pump's contribution versus immersion heater usage, verify the legionella cycle frequency, and assess whether the cylinder coil is adequately sized for heat pump flow temperatures. Emitter assessment involves calculating the required output for each room at the current flow temperature and comparing against the installed emitter size. Under-sized emitters force higher flow temperatures, directly reducing COP. For properties with smart meters or energy monitoring systems, we can analyse historical consumption data to identify seasonal trends, unusual spikes, and patterns that indicate specific system issues. Reports include photographs, measured data tables, and clear explanations in non-technical language. We rate each finding by severity and provide estimated cost and savings for each recommendation. ### Related Services - [Commissioning & Optimisation](/services/commissioning-optimisation) - [System Upgrades & Retrofits](/services/system-upgrades-retrofits) - [Heat Pump Servicing](/services/heat-pump-servicing) - [Heat Pump Repair](/services/heat-pump-repair) - [← Back to Homepage](/) ### Service Areas - [Basingstoke](/areas/basingstoke) - [Hampshire](/areas/hampshire) - [Reading](/areas/reading) - [Winchester](/areas/winchester) ## Frequently Asked Questions ### How is a health check different from a service? ### How much does a health check cost? ### Do I need a health check if my system was recently installed? ### Will the health check fix any problems found? ### Can you provide health checks for commercial systems? ### How often should I have a health check? ### Do you provide a written report? ### What areas do you cover? ## Find Out How Your Heat Pump Is Really Performing Measured data, independent assessment, and clear recommendations. Book your health check today. [Request a Free Estimate](/contact)[Call 07481 552059](tel:07481552059) Most enquiries responded to within 2 hours ![Appian Heat Pumps](/assets/logo-DXHDe5EY.png) Expert heat pump installation, repair & servicing across Hampshire and surrounding areas. Over 15 years of trusted experience. 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